You are here: Home > Customer Service > APPLY for Customer Service Representative, get hired in 1 day! 22K Starting Pay+Incentives

APPLY for Customer Service Representative, get hired in 1 day! 22K Starting Pay+Incentives

1 Year or less Experience

Author Solutions Philippines Inc.

With business certificates | 501-1000 employees
6th Floor TGU Tower, IT Park, Lahug, Cebu City, Cebu
Posted on : August 15, 2019
Job ID : 328962

Video Profile

Details

Work With Us.
Dream With Us.
 
Author Solutions is a world leader in supported self-publishing. Our leading self-publishing imprints — AuthorHouse, iUniverse, Palibrio, Trafford Publishing and Xlibris — have helped nearly 200,000 authors self-publish, promote and bring to market more than 250,000 new titles. Through strategic alliances with leading trade publishers, Author Solutions is making it possible to develop new literary talent efficiently and provide authors with platforms to bring their books to readers everywhere.
 
Headquartered in Bloomington, Indiana, Author Solutions’ global reach includes imprints developed specifically for authors in Australia, New Zealand, the United Kingdom, Singapore, India and Africa. We provide the technology and services that make publishing easy, affordable and available to anyone — anyway, anywhere, anytime.

Currently looking for:

CUSTOMER SERVICE REPRESENTATIVE
 
Responsibilities:
  • Communicates with authors via telephone, email, and/or letter on the status of book production process.
  • Answers author questions and address concerns, and educate authors on services scope and design/print standards
  • Promotes customer satisfaction by taking consistent and positive proactive/reactive steps to attend to an author’s specific needs.
Skills:
  • Excellent oral and written communication skills
  • Must be articulate and have the ability to break down complicated process steps into information the customer can easily understand.
  • Must be detailed and possess strong organizational, time management, and problem solving skills.
  • Must have the ability to prioritize work to maximize output.
  • Must be able to work independently and within a team environment.
Qualifications:
  • Bachelor’s degree preferred. Associate degree with relevant experience accepted for consideration.
  • Entry level 1 to 2 years’ experience.
 
For more information about our RECRUITMENT EVENTS:
Like us on Facebook: www.facebook.com/ASPIJobs
Follow us on Twitter: https://twitter.com/ASPIJobs
For a complete list of vacancies, click here
 
For more company events, visit this link:
https://www.facebook.com/events/1168774826576886/


Applications for this job are now closed.
Click here to view similar jobs.

Updated Privacy Policy

Our updated privacy policy is easier to understand. To learn more about how we use your personal information, click here

X